Most of my complaints from guests are they cannot use the live chat.
Respond to inquiries quickly without having to switch between apps, increase customer satisfaction, and build strong customer relationships.
Provide Incredible Customer Support Provide real-time customer support directly through Slack, Microsoft Teams, or our web-based chat console.
Internal message board and operator chat With customer-facing teams spread across geographies these days, team communication is taking a hit.
Name: The name field is almost become mandatory as it gives a unique identity, so users can identify customers by their names in future visits.
Chat window Appearance: Shows you a preview of your chat window alone and the changes you make simultaneously.