Live chat quality assurance - 🧡 10 Key Live Chat Metrics & How To Use Them

Quality assurance chat live How to

Quality assurance chat live How to

Quality assurance chat live 10 Key

Quality assurance chat live What are

Quality assurance chat live 10 Key

Call Center Quality Assurance: 15 Best Practices to Boost Customer Service

Quality assurance chat live 10 Key

Quality assurance chat live 10 Key

Quality assurance chat live 8 Benchmarks

Help your support team succeed with LiveChat

Quality assurance chat live Help your

Quality assurance chat live Help your

Live Chat Quality Assurance: How To Improve Chat Quality

For example, you might find that new customer support employees take longer to resolve issues.

  • Traditionally, contact centers aim for a 70% FCR rate.

  • Responses had to be quick to keep them engaged and happy.




2022 demos.flowplayer.org