Make it easy to create tickets from public channels and direct messages with a bot The most important piece of this puzzle is making it easy to create a ticket in Microsoft Teams.
For more information contact your support person or admin.
Hi , I guess it depends on the functionality you need and the outputs.
How Microsoft Teams can be used as a help desk Setting up a help desk in Microsoft Teams is simple, but there are a few key steps you need to take.
No matter the size of your company, using Microsoft Teams as a help desk is a smart solution.
How using Microsoft Teams as a help desk can benefit your business If employees in your company use Microsoft Teams to communicate, asking them to switch to different software whenever an issue arises can be inconvenient.